From: Liz Yates [liz.yates@justmortgages.co.uk]
Sent: 15 May 2014 15:00
To: Clarke,CM,Cheryl,HGE R
Cc: Phillips,G,Gareth,HGE R
Subject: RE: (4 Limekiln Way, Barlborough S43 4WB)
Hi Cheryl
Don't panic - the offer has been issued today, but won't be with anybody until early next week as it goes out in the post. I have asked the Halifax if they can email it to me, and I will let you have a copy if I can get it.
I do feel that Nick is causing problems where there aren't any - the valuation was only done on Monday and to get this turned around into an offer in 3 days is actually very quick! I did email Crystal Peaks this morning to ask them to phone him to confirm all this, but the lady dealing with your case is on holiday. I will send this to somebody else in the branch and they can phone him to reassure him.
Hope this is OK and reassures you!
Regards
Liz Yates
Compliance And Business Standards Manager
tel: 07812 983206
e-mail: liz.yates@justmortgages.co.uk <mailto:liz.yates@justmortgages.co.uk>
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________________________________
From: cheryl.m.clarke@bt.com [mailto:cheryl.m.clarke@bt.com]
Sent: 15 May 2014 14:48
To: Liz Yates
Cc: gareth.phillips@bt.com
Subject: RE: (4 Limekiln Way, Barlborough S43 4WB)
Hi Liz,
Sorry to mail, but Gareth is in a meeting.
I have had rather a panicked text from Nick at Limekiln wanting to speak to me at work, I am unable to take personal calls at work, so he tried to call Gareth at his desk, but he is in a meeting.
The text reads:
“I spoke to my solicitor who spoke to yours and have said you haven’t had a mortgage off yet?”
Could you please advise?
It has worried me a little – from your mails this morning I thought we were on the road to getting all this sorted out?
Is this just lack of communication within the solicitors?
Could you confirm as soon as possible please?
Thank you
Regards
Cheryl
From: Phillips,G,Gareth,HGE R
Sent: 15 May 2014 09:33
To: Clarke,CM,Cheryl,HGE R
Subject: FW: (4 Limekiln Way, Barlborough S43 4WB)
Gareth Phillips | Repair Centre Engineer | IT Services
•: 01246 574074 | •: 07435789197
•: Gareth.Phillips@bt.com<mailto:Gareth.Phillips@bt.com> |
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From: Liz Yates [mailto:liz.yates@justmortgages.co.uk]
Sent: 15 May 2014 09:30
To: Phillips,G,Gareth,HGE R
Subject: RE: (4 Limekiln Way, Barlborough S43 4WB)
Good morning Gareth
Good news! I've just phoned Halifax and they have confirmed that your mortgage offer is being issued today. You should receive a copy in the post by Monday.
I have advised Crystal Peaks who will contact your vendor to confirm this. Once the solicitor is happy with the offer and providing they have done all the searches etc, you can agree a completion date.
Hope this has made your day, please let me know if you need anything else.
Regards
Liz Yates
Compliance And Business Standards Manager
tel:
07812 983206
e-mail:
liz.yates@justmortgages.co.uk <mailto:liz.yates@justmortgages.co.uk>
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